1Social support, social perceptions, and user satisfaction with intelligent voice assistants: unravelling the differential mechanisms based on the social response theory

作者： Zhao, Yiming; Zhao, Yiming; Li, Yuexin; Sun, Yongqiang; Chen, Yu; SCI

机构： Wuhan Univ, Ctr Studies Informat Resources, Wuhan, Peoples R China; Wuhan Univ, Big Data Inst, Wuhan, Peoples R China; Wuhan Univ, Sch Informat Management, Wuhan, Peoples R China; Zhejiang Acad Agr Sci, Hangzhou, Peoples R China;

来源：ASLIB JOURNAL OF INFORMATION MANAGEMENT

关键词： Artificial intelligence; Intelligent voice assistants; User satisfaction; Perceived warmth; Emotional support; Social response theory

年份：2025