文献类型： 外文期刊

作者： Zuo, Zhiping ¹ ; Li, Yanhui ¹ ; Fu, Jing ² ; Wu, Jianlin ³ ;

作者机构： 1.Wuhan Coll, Sch Management, Wuhan 430212, Hubei, Peoples R China

2.Wuhan Business Univ, Sch Business Adm, Wuhan 430056, Hubei, Peoples R China

3.Cent China Normal Univ, Sch Informat Management, Wuhan 430079, Hubei, Peoples R China

4.Hubei Acad Agr Sci, Inst Agr Econ & Technol, Wuhan 430064, Hubei, Peoples R China

关键词： scheduling problem; human resource; multi-skill; hybrid meta heuristic

期刊名称：MATHEMATICS （ 影响因子：2.258； 五年影响因子：2.165 ）

ISSN： 2227-7390

年卷期： 2019 年 7 卷 7 期

页码：

收录情况： SCI

摘要： In situations where an organization has limited human resources and a lack of multi-skilled employees, organizations pay more and more attention to cost control and personnel arrangements. Based on the consideration of the service personnel scheduling as well as the routing arrangement, service personnel of different skills were divided into different types according to their multiple skills. A mathematical programming model was developed to reduce the actual cost of organization. Then, a hybrid meta heuristic that combines a tabu search algorithm with a simulated annealing was designed to solve the problem. This meta heuristic employs several neighborhood search operators and integrates the advantages of both the tabu search algorithm and the simulated annealing algorithm. Finally, the stability and validity of the algorithm were validated by the tests of several kinds of examples.