文献类型： 会议论文

第一作者： Irfan Zaki

作者： Irfan Zaki ¹ ; Erwin Halim ¹ ; Marylise Hebrard ² ;

作者机构： 1.Information System Department, School of Information System, Bina Nusantara University, Jakarta, Indonesia

2.Enterprise Law Program Study, Institut Des Usages, Montpellier, France

关键词： Technological innovation;Government;Urban areas;Banking;Mathematical models;Behavioral sciences;Information technology

会议名称： International Conference on Advances in Electrical, Computing, Communication and Sustainable Technologies

主办单位：

页码： 726-731

摘要： The evolution of information technology, societal demands on an application’s operating system, and the increasing specifications and sophistication of smartphones necessitate banks modifying their mobile banking applications. The transformation of mobile banking to digital banking conducted by banks has prompted users to reevaluate their preferences. Digital banking is a contemporary type of banking – a new type of digital enterprise. It encompasses all facets of a conventional bank. Through digital technology, it is converted into an application. This study employed the statistical technique of Structural Equation Modeling (SEM) with SMART PLS as an instrument. Using Google Forms, data from 449 respondents were gathered online, but only 364 of the responses were valid. The respondents are digital banking customers from Jakarta, Bogor, Tangerang, Bekasi, Depok, and other cities in Indonesia. This research uses the Purposive Sampling method; data was collected in November 2022. One of the eleven hypotheses regarding the influence of digital banking on user intent is insignificant. This research’s implication contributes to determining the most effective communication and strategy so that more users with greater benefits can utilize digital banking.

分类号： tp3-53